DISTANCE EDUCATION
P.G.D.C.A. DIPLOMA EXAMINATION, MAY 2018.
Second Semester
COMMUNICATION SKILLS
(2011 Calendar Year onwards)
Time Three hours Maximum 100 marks
PART A — × 8 40 marks)
Answer any FIVE questions.
1. Write in short about minutes and communication aids.
2. Mention the importance of listening and speaking.
3. What is the purpose of group discussion? How will you
control a discussion?
4. List and explain the different techniques of negotiation.
5. Elucidate the techniques involved in delivering a
presentation.
6. Explicate the uses of notes and outlines in a presentation.
7. How to lead and participate in meetings? Explain.
8. Give some examples of how to communicate effectively in
Interviews.
Sub. Code
23
DE-3435
2
Ws 5
PART B — × 15 60 marks)
Answer any FOUR questions.
9. What effects the flow of communication? Explain the
barriers of communication with an illustration.
10. Illustrate the importance of writing and discuss the
different styles of reading.
11. Explain the following in detail mock discussion and
lateral thinking.
12. Elucidate the nuances of body language.
13. Mention the procedure of conducting a college meeting if
you are the Principal of a College.
14. Explicate the type of presentations in detail.
15. Mention the nuances in employee communication and
communication within the management.
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