Exam Details
Subject | house keeping management | |
Paper | ||
Exam / Course | pg diploma in hotel management (pgdhm) | |
Department | ||
Organization | acharya nagarjuna university-distance education | |
Position | ||
Exam Date | May, 2017 | |
City, State | new delhi, new delhi |
Question Paper
Total No. of Questions 10] [Total No. of Pages 01
P.G. DIPLOMA DEGREE EXAMINATION, MAY 2017
HOTEL MANAGEMENT
House Keeping Management
Time 3 Hours Maximum Marks 70
Answer any Five questions
All questions carry equal marks
Q1) Write about the structure of House Keeping Department in any one of the Hotels of
your choice.
Q2) What are the responsibilities of House Keeping Personnel?
Q3) Explain about the types of reports maintained by House Keeping Department.
Q4) Discuss the importance of communication among House Keeping Personnel.
Q5) Write a note on manual cleaning equipment in a Hotel.
Q6) Explain the classification of Cleaning Agents.
Q7) What precautions are required at the time of servicing of guest rooms?
Q8) What is a work card? Write a model of work card of your choice.
Q9) What procedure is involved in cleaning of public areas?
Q10) "Restaurant cleaning requires lot of attention". Discuss.
P.G. DIPLOMA DEGREE EXAMINATION, MAY 2017
HOTEL MANAGEMENT
House Keeping Management
Time 3 Hours Maximum Marks 70
Answer any Five questions
All questions carry equal marks
Q1) Write about the structure of House Keeping Department in any one of the Hotels of
your choice.
Q2) What are the responsibilities of House Keeping Personnel?
Q3) Explain about the types of reports maintained by House Keeping Department.
Q4) Discuss the importance of communication among House Keeping Personnel.
Q5) Write a note on manual cleaning equipment in a Hotel.
Q6) Explain the classification of Cleaning Agents.
Q7) What precautions are required at the time of servicing of guest rooms?
Q8) What is a work card? Write a model of work card of your choice.
Q9) What procedure is involved in cleaning of public areas?
Q10) "Restaurant cleaning requires lot of attention". Discuss.