Total No. of Questions 08] [Total No. of Pages 2
M.B.A. Years) DEGREE EXAMINATION, MAY 2017
First Year
HOSPITAL ADMINISTRATION
Managing Hospitals I
Time 3 Hours Maximum Marks 70
SECTION A × 5 15)
Answer any three questions
Q1) House keeping
Linen process
Laundry processing
Types of security services
Types of food
Pharmacy
SECTION B × 15 45)
Answer any three questions
Q2) Explain importance of House keeping department.
Q3) What is the process associated with linen and laundry?
Q4) Explain the role of pharmacy manager.
Q5) What are various dietary services provided in hospitals?
Q6) List out various security services provided in hospitals.
Q7) What are the important functions of drug management?
SECTION C
(Compulsory)
Q8) Case study
Draw a blue print to avoid incurring of heavy losses in a outpatient department. While
doing so, suggest the loop holes that may commonly exists in a hospital.