Exam Details

Subject Managerial Communication
Paper
Exam / Course Master Of Business Administration (Retail) (MBARS)
Department Centre for Corporate Education, Training & Consultancy (CCETC)
Organization indira gandhi national open university
Position
Exam Date December, 2015
City, State new delhi,


Question Paper

1. Successful businesses. depend on effective communicators; therefore organizations need to hire people with good communication skills and styles. Justify this statement with examples.

2. Write short notes on the following:

Human Interaction Analysis

Exchange Theory for understanding interpersonal relationships

Emotional Intelligence

Non-Verbal Communication

3. Explain how business processes are enhanced through the use of electronic media. Explain with examples by comparing it with print media communication.

4. Write short notes on the following:

Johari Window

Communication Barriers

Gateways in Communication

Intrapersonal Communication

5. Differentiate between the following:

An Abstract and A Summary

Memo and Notice

Upward and Downward Communication

Listening and Hearing

6. How would you prepare a detailed notification for an upcoming major marketing/promotional event for the employees of your organization?

7. You have been asked to send the minutes of a meeting through email to all the members of the committee. How would you prepare the email for communicating?

8. Our communication skills and styles govern to a great extent the quality of life we lead. Explain this with examples.


Other Question Papers

Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Design Management
  • Managerial Communication
  • Quantitative Techniques 
  • Retail And Commercial Models