Exam Details

Subject Sales Management
Paper
Exam / Course Management Programme
Department School of Management Studies (SOMS)
Organization indira gandhi national open university
Position
Exam Date December, 2015
City, State new delhi,


Question Paper

What do you understand by non-verbal communication? How does it help in sales interactions What specific preparations would you make to meet a prospect for sales negotiation Discuss.

2.(a) Explain the importance of computers in Sales Management.
What are the major areas in which sales training can be imparted Briefly discuss the various methods of identifying training needs.

3.(a) Explain the sales territory planning process.
What are the different reports generated to monitor sales force? Discuss.

4. Write short notes on any three of the following:
Situations conducive for personal selling Psychological tests for selection of salespersons Need for sales organisation Guidelines for writing sales letters Steps in territory planning

5. You have been retained as consultant by a company marketing household Solar Products like solar cookers, solar lanterns etc. nationally. You are required to prepare:
Sales Presentation Sales display plan


Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Accounting and Finance for Managers
  • Advanced Strategic Management
  • Bank Financial Management
  • Capital Investment and Financing Decisions
  • Consumer Behaviour
  • Economic and Social Environment
  • Electronic Banking and IT in Banks
  • Employment Relations
  • Ethics And Corporate Governance In Banks
  • Human Resource Development
  • Human Resource Planning
  • Information Systems for Managers
  • International Banking Management
  • International Business
  • International Financial Management
  • International Human Resource Management
  • International Marketing
  • Labour Laws
  • Logistics and Supply Chain Management
  • Maintenance Management
  • Management Control Systems
  • Management Functions and Behaviour
  • Management of Financial Services
  • Management of Human Resources
  • Management of Information Systems
  • Management of Machines and Materials
  • Management of Marketing Communication and Advertising
  • Management of New and Small Enterprises
  • Management of Public Enterprises
  • Management of R&D and Innovation
  • Managerial Economics
  • Managing Change in Organisations
  • Marketing for Managers
  • Marketing of Financial Services
  • Marketing of Services
  • Marketing Research
  • Materials Management
  • Operations Research
  • Organisational Dynamics
  • Organizational Design, Development and Change
  • Product Management
  • Production/Operations Management
  • Project Management
  • Quantitative Analysis for Managerial Applications
  • Research Methodology for Management Decisions
  • Retail Management
  • Risk Management In Banks
  • Rural Marketing
  • Sales Management
  • Security Analysis and Portfolio Management
  • Social Processes and Behavioural Issues
  • Strategic Management
  • Technology Management
  • Total Quality Management
  • Wage and Salary Administration
  • Working Capital Management