INDIAN INSTITUTE OF TECHNOLOGY, GANDHINAGAR

Palaj Campus, Gandhinagar, Pin -382355, Gujarat

Advertisement No.: MIS/IITGN/IMS/PD/201415-005/Advt0009

Vacancy: One Position (Software Support Engineer Intern)

Necessary Qualification: B.Tech or MCA (regular) with minimum 65% marks.

Skills Required:

• Knowledge of DB (SQL server) , .Net Application and scripting.
• Good analytical and debugging skills.

Job Description:

• Assist all customers and provide production support for all designs and perform tests on all installation process for infrastructure.
• Analyse all business processes and ensure compliance to all controlled processes according to business requirement.
• Perform all tests on production applications and prepare recovery procedures for all applications and provide upgrade to same.
• Monitor and provide support to workflows and provide expert knowledge on all workflow designs.
• Develop and maintain professional relationships with all online business teams and provide support to IMS.
• Monitor all alerts and escalate all issues for all procedures and systems.
• Coordinate with various teams and raise support ticket for all issues, analyze root cause and assist in efficient resolution of all production processes.
  
  
• Greet all customers pleasantly and ensure compliance to all customer requirements.
  
  
• Maintain logs of all issues and ensure resolutions according to quality assurance tests for all production processes.
  
  
• Prepare test applications and review all .Net application servers.
  
  
• Strong written and verbal communication skills.
  
  
• Ability to work in a team.
  
  

How to Apply:

Interested candidates are requested to Walk-in to IIT Gandhinagar Campus, Palaj

Campus, Gandhinagar, Pin -382355, Gujarat. DATE: 30-05-2018 TIME: Reporting Time 9.30 AM To 11:30 AM VENUE: Academic Block 5, 202

• Interested Applicants are requested to fill this form .
  
  
• Each candidate should keep his PAN Card or any other photo identification document for
  
  
• verification and proof of Date of Birth in Original.
• Candidates must bring with them the latest copy of their Curriculum Vitae (CV). The CV should have detailed information regarding their education.
  
  

Selection Process:

• The selection process will consist of interview only at the date and time mentioned above. IITGN reserves all the rights, to cancel the interview, without assigning any reason.
  
  
• The decision of the selection committee formed by IITGN is final and binding to all. No queries related to the same shall be entertained.
  
  

General Conditions and Instructions:

• Only Indian Nationals are eligible to apply.
  
  
• Relaxation of age and/or experience and/or educational qualifications will be considered in case of exceptionally meritorious candidates, with prior approval of IIT Gandhinagar.
  
  
• All qualifications should be from an Indian University / Institute recognized by AICTE /appropriate statutory authority.
  
  
• Candidature of the candidate is liable to be rejected at any stage of recruitment process or after recruitment or joining if any information provided by the candidate is false or is not found to be in conformity with eligibility criteria mentioned in the advertisement.
  
  
• Candidates employed with Government Departments / PSUs / Autonomous Bodies / Educational Institutions have to produce NOC at the time of Interview without which they shall not be allowed to appear for the same.
  
  
• IITGN reserves the right to cancel / restrict / enlarge/ modify / alter the recruitment process, if needed, without issuing any further notice or assigning any reason whatsoever.
  
  
• IITGN reserves the right not to select any candidate for the post(s).
  
  
• No interim correspondence will be entertained. Canvassing in any form shall lead to automatic disqualification.
  
  
• No TA/DA will be given to attend the written test and/or interview.
  
  
• If you face any problem in reaching the campus, please call IMS Support Number 07923952089/2090.
  
  

Dean R & D IIT Gandhinagar