Vacancy for Research Assistant at iCALL Psychosocial Helpline, TISS

iCALL Psychosocial Helpline; a field action project of the School of Human Ecology at the Tata Institute of Social Sciences Mumbai, provides counselling, support, information and referral to individuals in emotional and psychological distress, over the telephone and email. The helpline currently runs six days a week, from Monday to Saturday, from 8 AM to 10 PM.

ICALL has undertaken a project in association with the United Nations Population Fund (UNFPA) to help the Government of Madhya Pradesh in strengthening the integrated counselling centres in all of its 51 districts. The project involves conducting a research study to understand the training needs of counsellors, writing reports, developing training modules and training the counsellors through online formats and contact classes and assessing the impact of the training.

Job profile Research Assistant (2 Posts)

The candidate shall report directly to the Programme Coordinator at iCALL, and shall assist with the following:

-Constructing the quantitative and qualitative tools and formats for undertaking data collection -Travelling across various districts of Madhya Pradesh and collecting primary data -Transcribing and documenting the data -Analyzing the data to help determine the training needs of counsellors -Designing the content of a training curriculum as well as helping with conduction of the training

-conducting trainings online as well as through contact classes -Writing reports for periodic evaluation of the project -Writing the final report for the project to be submitted to the UNFPA -Helping with the organisation of a dissemination of the findings of the project in Madhya Pradesh

Desirous candidates must:

-Have a post-graduate degree in mental health/ psychology/ social work/ public health -Have experience of working in the area of Public Health -Have at least two years worth of experience as a researcher working with primary data -be extremely fluent with reading and writing in Hindi as well as English

The position is till Dec 2018, and will be extended depending on performance. Please note that this is a full-time position. Salary shall commensurate with candidate skills and experience.

Desirous candidates may send their resum to icallhelpline@gmail.com on or before 4th September 2017. Late applications shall not be entertained. Shortlisted candidates will be called for an interview at TISS.

The selected candidate would be required to join by the second week of September 2017 and would have to be based in Mumbai for the duration of the project.

For enquiries, contact;
Tanuja Babre Tanisha Singh
Programme Associate Research Assistant
iCALL Psychosocial Helpline iCALL Psychosocial Helpline
Tata Institute of Social Sciences Tata Institute of Social Sciences
Tel: 022-25525600


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  • Organization : Tata Institute Of Social Sciences
  • Organization City, State : mumbai, maharashtra
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