Job Description

Broadcast Engineering Consultants India Limited announced job notification for the positions of Call Center Supervisor in the department of Sports Authority of India and in section of Jawaharlal Nehru Stadium, . This job position Call Center Supervisor located in New Delhi and in state delhi. This job position is categorized as '' jobs.

The educational qualifications for this job position Call Center Supervisor specified as Must be a Graduate or equivalent.. Eligibility conditions for job position Call Center Supervisor mentioned as Able to speak, read and write in English and Hindi Able to communicate confidently and politely, with good speaking skills Proficiency in computer operations in particular MS-Office Package is mandatory and required experience levels for this job position Call Center Supervisor are as follows Experience of at least 3 years in inbound/ outbound Call Centre (Fresh candidates will not be considered) Experience in coaching and developing skills of executives in the area of operations Effective problem-solving and decision-making skills Candidates with prior experience in inbound/ outbound call centers related to Grievance Redressed Operations OR Counseling Related Operations in the areas of sports will be given preference.

The salary or payscale for Call Center Supervisor is Rs.23,490/-.

The total number of vacancies or positions are 2. Out of which for General/Un-Reserved/OC (Other Castes) vacancies are 0. For OBC (Other Backward Classes) total positions reserved are 0. For SC (Scheduled Castes) category job positions reserved are 0 and for ST (Scheduled Tribes) category job positions reserved are 0. For all other categories of reservations total positions alloted are .

The minimum and maximum age limits to apply for job Call Center Supervisor is minimum age limit is 0 and maximum age limit is 0.

The more and other important information related to this job specified as Job Profile: Ensuring call centre executives understand and comply with all call centre objectives, performance standards, and policies. Answering call centre executive’s questions regarding best practices and handling difficult calls. Identifying operational issues and suggesting possible improvements. Ensure call centre executive availability and proper work allocation Monitoring and evaluating call centre executive’s performance Preparing reports and analysing data to assist Project Manager and SAI management. Working with other staff and management team members to support executives and optimize resources. Training and helping call centre executives to understand sports trainee’s issues counselling and eliciting information about training activities. The duly filled in application form along with self-attested photocopies of educational/ experience certificates, two passport size photograph, Pan Card, Aadhar Card and non-refundable registration fee of ₹ 500/- (Rupees Five Hundred Only) for General/ OBC candidates OR ₹ 250/- (Rupees Two Hundred and Fifty Only) for SC/ ST/ PH by Cash/ Card or demand draft drawn in favour of Broadcast Engineering Consultants India Limited payable at New Delhi may be submitted to Assistant General Manager (HR) in BECIL’s Corporate Office at BECIL Bhawan, C-56/A-17, Sector-62, Noida-201307 (U.P).

Important dates to be remembered related to this notification are as follows.
Date of Issue of Notificaition : . Applications will be issued from date and last date to submit applications is . The admit cards will be issued from to . The Priliminary Examinations will start from and will lasts upto date of . The Preliminary Examinations Results will be announced on date . The Main Examinations will start from date and will ends on . The answer keys for mains examinations will be announced on . The results for Main Examinations will be declared or announced on date . Job Interviews for this job positions Call Center Supervisor will be held from date and will ends on date . The final results or shortlisted persons for this job Call Center Supervisor will be announced on .

This notification issued by which is located in city and in state .

For More Details related to this Notificaition, for Complete Job Details and for complete Notificaition, Please visit the official website of organization .

Voila!!! Happy Jobing.. :)



Job Organization / Department

  • ministry of information & broadcasting
  • broadcast engineering consultants india limited
  • sports authority of india
  • jawaharlal nehru stadium

Job Positions

  • Call Center Supervisor

Job Educational Qualifications

  • must be a graduate or equivalent.

Job Eligibility Details

  • able to speak, read and write in english and hindi able to communicate confidently and politely, with good speaking skills proficiency in computer operations in particular ms-office package is mandatory

Job Experience Requirements

  • experience of at least 3 years in inbound/ outbound call centre (fresh candidates will not be considered) experience in coaching and developing skills of executives in the area of operations effective problem-solving and decision-making skills candidates with prior experience in inbound/ outbound call centers related to grievance redressed operations or counseling related operations in the areas of sports will be given preference

Job City, State

  • New Delhi, delhi

Job Total Vacancies

  • 2

Job Reservation Details

  • General / Un-Reserved : 0
  • OBC : 0
  • SC : 0
  • ST : 0
  • Others :

Job Payscale / Salary

  • Rs.23,490/-

Job Age Details

  • Minimum Age : 0
  • Maximum Age : 0

Job More Information

  • job profile: ensuring call centre executives understand and comply with all call centre objectives, performance standards, and policies. answering call centre executive’s questions regarding best practices and handling difficult calls. identifying operational issues and suggesting possible improvements. ensure call centre executive availability and proper work allocation monitoring and evaluating call centre executive’s performance preparing reports and analysing data to assist project manager and sai management. working with other staff and management team members to support executives and optimize resources. training and helping call centre executives to understand sports trainee’s issues counselling and eliciting information about training activities. the duly filled in application form along with self-attested photocopies of educational/ experience certificates, two passport size photograph, pan card, aadhar card and non-refundable registration fee of ₹ 500/- (rupees five hundred only) for general/ obc candidates or ₹ 250/- (rupees two hundred and fifty only) for sc/ st/ ph by cash/ card or demand draft drawn in favour of broadcast engineering consultants india limited payable at new delhi may be submitted to assistant general manager (hr) in becil’s corporate office at becil bhawan, c-56/a-17, sector-62, noida-201307 (u.p).

Important Dates

Start Date End Date
Notification Issued 22-Nov-2018
Applications 05-Dec-2018
Admit Cards
Examinations (Preliminary)
Exam Results (Preliminary)
Examinations (Mains)
Answer Keys
Exam Results (Mains)
Interviews
Final Results

Notification Issued By

  • Organization :
  • Organization City, State :
  • Organization Website :

 

  • Job Organization
  • Job Ministry / Department
  • Job Position
  • Job Group
  • Job City
  • Job State
  • Job Educational Qualification
  • Job Eligibility
  • Job Experience
  • Job Payscale / Salary
  • Job Total Vacancies
  • Job Reservation Details
  • Job Age Details
  • Job More Info


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