DISTANCE EDUCATION
M.B.A. DEGREE EXAMINATION, MAY 2017
First Semester
ORGANISATIONAL BEHAVIOUR
(Upto 2012-13 Academic Year and 2013 Calendar Year)
Time Three hours Maximum 100 marks
PART A — × 8 40 marks)
Answer any FIVE questions.
1. Explain the system approach to organisation.
2. What are the ways of managing workforce diversity in an
organisation?
3. Describe the Freud's stages of personality development.
4. Distinguish between Type and Type personality.
5. State the qualities of a good leader.
6. What are the symptoms of Stress?
7. How cohesiveness and productivity norms affect group
productivity?
8. Differentiate between reengineering process and
continuous improvement process.
Sub. Code
12
DE-527
2
WS 20
PART B — 15 60 marks)
Answer any FOUR questions.
9. Explain how individual behaviour is influenced by
Personal, Psychological and Environmental Factors?
10. Explain the job satisfaction and behavioural intention
models.
11. Describe the contemporary theories of motivation.
12. Explain the ways to overcome the barriers of
communication.
13. Explain the Fiedler's model, Blanchard model and Path
goal theory of Leadership.
14. How do the employees learn organisational culture?
15. Describe the sources of individual resistance to change.