Exam Details
| Subject | business communications | |
| Paper | ||
| Exam / Course | b.a. (public administration) | |
| Department | ||
| Organization | Alagappa University Distance Education | |
| Position | ||
| Exam Date | December, 2017 | |
| City, State | tamil nadu, karaikudi |
Question Paper
DISTANCE EDUCATION
B.A. (Public Administration) DEGREE EXAMINATION,
DECEMBER 2017.
BUSINESS COMMUNICATIONS
Time Three hours Maximum 100 marks
PART A — x 8 40 marks)
Answer any FIVE questions.
1. Explain the structure of business letter.
2. Discuss the importance of business communication.
3. Distinguish between quotations and offers.
4. What are the contents of enquiry letter?
5. Write a short note on Agency letter.
6. Outline the characteristics of good minutes.
7. Write a short note on AIDA concept in sales letters.
8. How will you prepare a bio-data for employment purpose?
PART B — x 15 60 marks)
Answer any FOUR questions.
9. Explain the concept of the Basics of English grammar.
10. Analyse the importance of collection letters in business
communication.
Sub. Code
13
DE-2358
WS
2
11. Write about insurance letter.
12. Describe simple sale agreement.
13. Write an essay on Industries.
14. How bankings are established according to business
rules?
15. Give some practical hints on writing of business letters.
————————
B.A. (Public Administration) DEGREE EXAMINATION,
DECEMBER 2017.
BUSINESS COMMUNICATIONS
Time Three hours Maximum 100 marks
PART A — x 8 40 marks)
Answer any FIVE questions.
1. Explain the structure of business letter.
2. Discuss the importance of business communication.
3. Distinguish between quotations and offers.
4. What are the contents of enquiry letter?
5. Write a short note on Agency letter.
6. Outline the characteristics of good minutes.
7. Write a short note on AIDA concept in sales letters.
8. How will you prepare a bio-data for employment purpose?
PART B — x 15 60 marks)
Answer any FOUR questions.
9. Explain the concept of the Basics of English grammar.
10. Analyse the importance of collection letters in business
communication.
Sub. Code
13
DE-2358
WS
2
11. Write about insurance letter.
12. Describe simple sale agreement.
13. Write an essay on Industries.
14. How bankings are established according to business
rules?
15. Give some practical hints on writing of business letters.
————————
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- public personnel administration