Total No. of Questions—3+3] [Total No. of Printed Pages—3
Seat
No. [5372]-33
B.Sc. H.S. (Semester III) EXAMINATION, 2018
303 ACCOMMODATION SERVICES
(2008 Pattern)
Time 2 Hours Maximum Marks 40
N.B. Answer any two from each section.
(ii All questions carry equal marks.
(iii Assume suitable data wherever necessary.
SECTION-I
1. Explain the following terms (any five)
Linen coverage
(ii Silver fish
(iii Selvedge
Ikebana
Hydro-extractor
Organic Solvent
(vii )Outsourcing.
Explain the characteristics of silk fibre.
Write a short note on 'Safety of Guest Property'.
2. Write short notes on any four
Pricing a contract
(ii Cause, area of damage and control of cockroaches
P.T.O.
[5372]-33 2
(iii Importance of security
Conditioning of plant material
Discard management.
3. What factors should you keep in mind while planning a linen
room
Differentiate between the Eastern Western types of flower
arrangements.
Give the sizes of the following linen
Bath towel
(ii Double bed sheet
(iii Face towel.
SECTION-II
1. Explain the following terms (any five)
Ledger
(ii Late charges
(iii No-show
Correction voucher
Boutique hotel
M.A.P.
(vii )Murphy bed.
Draw a neat format of a 'Guest History Card' and explain its
importance.
Write a short note on 'Charge Privilege'.
2. Draw and explain the following reports
Daily report
(ii Discrepancy report.
How will you handle a death in a guest room
[5372]-33 3 P.T.O.
3. Give the importance of the following vouchers
VTL
(ii Amenities voucher
Caculate ARR for 7th July, 2012, using the following
data
Types of Total no. Rooms occupied Room rate
room of rooms on 7th July, 2012 (in Rs.)
Single room 40 24 3,000
Double room 60 36 6,000
Twin room 40 32 4,500
Suite 10 8 8,000