Exam Details
| Subject | basic rooms division | |
| Paper | ||
| Exam / Course | b.sc. (hospitality studies) | |
| Department | ||
| Organization | savitribai phule pune university | |
| Position | ||
| Exam Date | April, 2018 | |
| City, State | maharashtra, pune |
Question Paper
Total No. of Questions—6] [Total No. of Printed Pages—3
Seat
No. [5372]-13
B.Sc. (Hospitality Studies) Sem.) EXAMINATION, 2018
103 BASIC ROOMS DIVISION
(2008 PATTERN)
Time Two Hours Maximum Marks 40
N.B. Attempt any two questions from each section.
(ii Attempt both sections in same answer-sheet.
(iii Draw neat diagrams wherever necessary.
SECTION I
1. Explain the following terms (any ten)
Sqeegees
Suite room
Scrim
Brasso
Scrubbing machine
Job description
Swab
Lanai
Detergents
HRD.
2. List down any five amenities of each standard room and
VIP room.
Give the classification of cleaning equipments.
P.T.O.
[5372]-13 2
3. Draw the layout of Housekeeping department and explain any
two sections.
Write short notes on (any two)
Repeat business
(ii Coordination of housekeeping with other departments
(iii Care and storage and cleaning agents.
SECTION II
4. Explain the following terms (any ten)
Motels
G.I.T.
En-pension
Studio room
Imprinter
Paging
Rack rate
Checkout
HWC
Complimentary
Manual key.
5. Write short notes on (any four)
Types of room rates
(ii Paging
(iii Automated front office equipments
Sections of front office
Key control.
[5372]-13 3 P.T.O.
6. Draw the Hierarchy of front office department—Large
Hotel.
Explain the following
Duties of front Office Manager
(ii Attributes of front office personnel.
Seat
No. [5372]-13
B.Sc. (Hospitality Studies) Sem.) EXAMINATION, 2018
103 BASIC ROOMS DIVISION
(2008 PATTERN)
Time Two Hours Maximum Marks 40
N.B. Attempt any two questions from each section.
(ii Attempt both sections in same answer-sheet.
(iii Draw neat diagrams wherever necessary.
SECTION I
1. Explain the following terms (any ten)
Sqeegees
Suite room
Scrim
Brasso
Scrubbing machine
Job description
Swab
Lanai
Detergents
HRD.
2. List down any five amenities of each standard room and
VIP room.
Give the classification of cleaning equipments.
P.T.O.
[5372]-13 2
3. Draw the layout of Housekeeping department and explain any
two sections.
Write short notes on (any two)
Repeat business
(ii Coordination of housekeeping with other departments
(iii Care and storage and cleaning agents.
SECTION II
4. Explain the following terms (any ten)
Motels
G.I.T.
En-pension
Studio room
Imprinter
Paging
Rack rate
Checkout
HWC
Complimentary
Manual key.
5. Write short notes on (any four)
Types of room rates
(ii Paging
(iii Automated front office equipments
Sections of front office
Key control.
[5372]-13 3 P.T.O.
6. Draw the Hierarchy of front office department—Large
Hotel.
Explain the following
Duties of front Office Manager
(ii Attributes of front office personnel.
Other Question Papers
Subjects
- accommodation operations-ii
- accommodation services
- accommodation techniques
- advanced food production
- advanced food services andmanagement
- basic food production
- basic principles of accounting
- basic rooms division
- beverage service methodology
- beverage services
- catering science-ii
- catering science–i
- communication fundamentals (skills)
- communication skills-ii
- communication skills(english/french)
- computer fundamentals
- entrepreneurship development
- food and beverage operations
- food and beverage service
- food and beverage services and management
- food production principles
- food science
- fundamentals of food and beverage service methodology
- fundamentals of food production principles
- hotel accounting
- hotel engineering
- hotel related law
- human resource management
- information systems
- marketing management
- principles of management
- principles of nutrition
- principles of quantity food production
- quantity food production
- rooms division services
- rooms division techniques
- specialised accommodation management
- specialized food production
- the science of hotel engineering
- total quality management
- tourism operations
- travel and tourism