Exam Details
| Subject | accommodation operation-ii | |
| Paper | ||
| Exam / Course | bhmct | |
| Department | ||
| Organization | savitribai phule pune university | |
| Position | ||
| Exam Date | April, 2018 | |
| City, State | maharashtra, pune |
Question Paper
B.H.M.C.T. (IV Semester) EXAMINATION, 2018
C-403 ACCOMMODATION OPERATION-II
(2016 PATTERN)
Time 2.30 Hours Maximum Marks 50
N.B. Question No. 1 and Question No. 5 are compulsory. Out
of the remaining attempt 2 questions from section I and
2 Questions from section II.
(ii Assume suitable data, if necessary.
Section-I
1. Explain the following terms (any five)
CPR
(ii First Aid
(iii Silver fish
Ergonomics
Hue
Restoration.
2. What are the objectives of interior design
List 8 hazards in housekeeping and the way to deal with them.[4]
3. How would you control and irradicate the growth of following
parts (any three)
Moth
(ii Dry Rot
(iii MICE
Beetle
Discuss the reasons for renovation.
[5371]-403 2
4. Write the steps of refurbishing in the hotel.
What are different types of guest complains.
Section-II
5. Explain the following terms (any
CVGR
(ii Overbooking
(iii Due out
Brochure.
Mubbart formula
Night audit.
6. What is credit monitoring and charge privileges.
Differentiate between downselling and upselling.
7. What is an resort hotel Explain facilities and amenities provided
to the guest.
What are various basis of charging room tariff to the guests.[4]
8. Write short notes on (any four)
Relationship marketing
Upselling
Rule of thumb
Types of room rate
Role of night auditor.
C-403 ACCOMMODATION OPERATION-II
(2016 PATTERN)
Time 2.30 Hours Maximum Marks 50
N.B. Question No. 1 and Question No. 5 are compulsory. Out
of the remaining attempt 2 questions from section I and
2 Questions from section II.
(ii Assume suitable data, if necessary.
Section-I
1. Explain the following terms (any five)
CPR
(ii First Aid
(iii Silver fish
Ergonomics
Hue
Restoration.
2. What are the objectives of interior design
List 8 hazards in housekeeping and the way to deal with them.[4]
3. How would you control and irradicate the growth of following
parts (any three)
Moth
(ii Dry Rot
(iii MICE
Beetle
Discuss the reasons for renovation.
[5371]-403 2
4. Write the steps of refurbishing in the hotel.
What are different types of guest complains.
Section-II
5. Explain the following terms (any
CVGR
(ii Overbooking
(iii Due out
Brochure.
Mubbart formula
Night audit.
6. What is credit monitoring and charge privileges.
Differentiate between downselling and upselling.
7. What is an resort hotel Explain facilities and amenities provided
to the guest.
What are various basis of charging room tariff to the guests.[4]
8. Write short notes on (any four)
Relationship marketing
Upselling
Rule of thumb
Types of room rate
Role of night auditor.
Other Question Papers
Subjects
- accommodation operation-ii
- accommodation operation—i
- advanced baking
- bakery and confectionary
- bartending
- basic accounting
- basic rooms division-ii
- basic rooms division—i
- commodities
- communication skills
- computer fundamental
- entrepreneurship development
- environment science
- food & beverage service—ii
- food and beverage controls
- food and beverage service-i
- food and beverage service–iii
- food and beverage service—iv
- food production—i
- food production—ii
- food science
- french–i
- french—ii
- hospitality sales
- hotel accounting
- hotel laws
- housekeeping in allied sectors
- principles of management
- quantity food production
- soft skills management
- ticketing
- tourism operations