DISTANCE EDUCATION
M.B.A. DEGREE EXAMINATION, MAY 2018.
First Semester
ORGANISATIONAL BEHAVIOUR
(Upto 2012-13 Academic Year and 2013 Calendar Year)
Time Three hours Maximum 100 marks
SECTION A — x 8 40 marks)
Answer any FIVE questions.
1. Explain the different approaches to the study of OB.
2. Explain various factors that play an important role in
determining the personality of a person.
3. What is the concept of motivation? What happens when a
person is not able to satisfy his needs?
4. What are the qualities of a successful leadership?
5. What types of stress do you think employers working in
BPO companies experience?
6. What is meant by organisational polities? Why do
organisational members resort to political behaviour?
7. Define organisational culture. How do the employees
learn organisational culture?
8. What are the main characteristics of organisational
development?
Sub. Code
12
DE-3930
2
wk4
SECTION B — × 15 60 marks)
Answer any FOUR questions.
9. represents interaction among individuals, groups
and the organisation'' Elucidate this statement.
10. Explain McGregor's Theory X and Theory Y. How is
theory Y an improvement over the theory X.
11. What are the practical reasons for the emergence of
groups?
12. Describe the various barriers to communication. What
measures would you suggest to overcome them?
13. Explain in detail the various consequences of stress.
14. What are different approaches which have been
developed to study effectiveness?
15. Why is organisational change often resisted by individual
and groups within an organisation?
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