DISTANCE EDUCATION
M.B.A DEGREE EXAMINATION, MAY 2018.
Second Semester
ORGANISATIONAL BEHAVIOUR
(Upto 2012 2013 Academic Year and 2013 Calendar Year)
Time Three hours Maximum 100 marks
SECTION A — x 8 40 marks)
Answer any FIVE questions.
1. Define organization and bring out its various elements.
2. What are the major factors which shape the personality
of an individual?
3. What is group dynamics? Why it is important for
understanding organizational behaviour?
4. Explain the various qualities of successful leader.
5. Define power. Why is power so important in
organization?
6. Explain the ways in which a sound organizational climate
may be created.
7. What do you mean by planned change? What are the
factors which necessitate changes in organizations?
8. Explain the various steps involved in organizational
development process.
Sub. Code
23
DE-3807
2
Sp 2
SECTION B — × 15 60 marks)
Answer any FOUR questions.
9. Define organizational behaviour as a field of study? What
are its main features? How does it differ from
organization theory and behavioural science?
10. Critically examine Herzberg's two-factor theory. Make a
comparison between theories of Herzberg and Maslow.
Which of these theories do you prefer in Indian context?
Give reasons.
11. "A good leader is not necessarily a good manager".
Discuss this statement and compare leadership with
management.
12. Discuss the methods for measuring effectiveness of
communication. Suggest some ways for making
communication effective.
13. What is stress, eustress and distress? How are these
terms related to performance?
14. What do you mean by organizational climate? What are
the factors on the basis of which the climate of an
organization is perceived?
15. How do people react to an organizational change? Discuss
the methods of overcoming resistance to organizational
change.